Success in retail depends on balancing metrics such as cost control and sales growth with positive public perception. Because retailers face uniquely challenging reputational risks, they need effective risk-management processes.
Aon’s RiskConsole performs a critical role for retailers of all sizes. When it comes to handling incidents, Aon’s risk management information system helps retailers respond to events swiftly and effectively, thus minimizing the potential for litigation and damage to reputation. In terms of prevention and cost control, RiskConsole consolidates a wide range data, from incidents and claims to fleet and property, and prepares that data for analysis.
RiskConsole also improves lease management by holding all associated claims as well as insurance costs and policies per lease. And RiskConsole maintains COPE (construction, occupancy, protection, exposure) information and other data crucial for renewals. With all vital data inter-linked and centrally accessible, retailers can improve insurance negotiations by presenting an improved history of losses, which ultimately drives down costs.