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IASA
Session Title: Case Study: How Technology Is Transforming the Claims Process
Key Presenters: James Long, Chief of Support Services, Workforce & Safety Insurance and Randy Wheeler, Managing Director, Aon eSolutions
Description: Insurance companies have traditionally been burdened with legacy claim systems that are resistant to change and integration. Today, there’s a trend to modernize infrastructure in order to transform the claims process and gain a competitive advantage in the insurance market. With claims transactions becoming more complex, insurers are now leveraging advanced Internet technology to tightly manage their claims operations for optimal efficiency, outcomes, and cost-savings. In this session, we’ll profile an insurance company whose innovative solutions helped to increase automation, streamline workflow, and perform in-depth data analysis for improved loss control. Come learn valuable lessons on how you, too, can select, implement, and customize a claims system to meet your unique claims-handling needs.
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June 2, 2008
1:45 - 3:15 pm |