Claims Optimization and Claims Management Software

ClaimsMonitor is an innovative, cloud-based solution used to systematically assess and improve claims outcomes. ClaimsMonitor gives leading insurers and third-party administrators a tool that can improve loss ratio, enhance claim handling quality, improve adjuster performance and track performance improvements. 

Assessment

• Standardize claims audit forms and integrate with your leading claims practices to objectively assess and measure performance
• Assess claims handling against industry best practices and evaluate claims outcome

Analytics

• Gain unmatched visibility into claims performance
• Sophisticated dashboards and analytics that integrate quality assessment with operational claims data

Actions & Accountability

• Actionable, root-cause level insight into the key areas that are impacting claims outcomes across the organization and down to individual adjusters
• Objective, outcome-focused measures including Inpoint CPI SM (Claims Performance Index) to drive behaviors across all levels of the of the organization