Based in the United States, Pentair is a diversified industrial manufacturing company with 16.000 employees in 27 countries Pentair's corporate risk manager. Tom Gratz, talks about how Aon RiskConsole has become embedded in their risk management process.
When I started at Pentair seven years ago we were collecting data on spreadsheets. It was a significant investment in manpower, and we invariably encountered errors. We quickly that we needed an alternative solution, so we started to investigate the use of a risk management information system, RMIS, that could not only collect our claims data but also do more of our casualty and property renewal data collection.
Taking Risk Management to New Heights: A Company-wide View
We needed a flexible solution that could grow with us. Ideally, we needed a web-based solution so that our teams in different locations could access and maintain the same information. After a review of several RMIS solutions, we selected RiskConsole. Its flexibility was underscored during the implementation process. The RiskConsole account team was onsite for a couple of days with our users and, with direct feedback, was able to configure the application to meet our precise needs.
We have been impressed by the ways that RiskConsole has helped to improve our processes and given us visibility of data that we never had before. For example, in addition to bringing in and consolidating claims data, we knew we could bring in risk data from all areas of the company, which would better prepare us for instituting enterprise risk management. We've had some key successes already.
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